Privacy Policy
How we handle your data and protect your privacy
Last Updated: May 2026
1. Introduction
Simux Tech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
- Contact Information: Name, email address, phone number, and company name when you fill out forms on our website.
- Service Preferences: Information about the services you're interested in, project details, and budget ranges.
- Communications: Records of your correspondence with us, including inquiries and support requests.
Automatically Collected Information
- Usage Data: Pages visited, time spent on pages, and navigation patterns.
- Device Information: Browser type, operating system, and IP address.
3. How We Use Your Information
- To respond to your inquiries and provide the services you request.
- To improve our website and service offerings based on user behavior.
- To send periodic emails regarding service updates, promotions, and company news (with your consent).
- To comply with legal obligations and protect our rights.
4. Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and restricted access controls.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time.
6. Third-Party Disclosure
We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services (e.g., payment processors, hosting providers). Any third-party service providers are contractually bound to protect your data.
7. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, though this may affect website functionality.
8. Your Rights
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data.
- Withdrawal: Withdraw consent at any time for communications.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: [email protected]
- Phone: +254 798 305 000
- Address: Nairobi, Kenya